Terms & Conditions

Welcome to Saya Stationery (https://sayastationery.com), operated by Saya Stationeries Private Limited ("Saya", "we", "us"). By using our website or placing an order, you agree to these Terms.

1. Eligibility — Our products are for all ages. Placing an order/creating an account must be done by someone 18+, or a minor with parent/guardian consent.

2. Account — Keep your login details safe. You're responsible for activity on your account. We may suspend accounts for fraud, misuse, or violation of these Terms.

3. Products & Pricing — Product images/descriptions are for reference; minor variations may occur. Prices (in INR) and stock are subject to change without notice.

4. Orders — We may cancel/refuse any order (e.g., stock issues, pricing errors, suspected fraud). You can cancel before shipment via support.

5. Payment — Payments are processed securely via third-party gateways. We don't store your card details.

6. Shipping — Delivery timelines are estimates, not guarantees. Please provide accurate address details; we're not liable for delays/misdelivery due to incorrect info or courier/force majeure issues.

7. Returns & Refunds — Eligible products can be returned/refunded per our Returns Policy (unused, original packaging, within the specified window). Some items may be non-returnable.

8. Warranty — Calculators & scissors carry a limited warranty of 1 years to 3 years against manufacturing defects only (not misuse or wear & tear). Claim with proof of purchase.

9. Intellectual Property — All website content (text, images, logos) belongs to Saya. Do not copy or reuse without permission.

10. User Conduct — Don't misuse the website (hacking, scraping, posting unlawful/harmful content, etc.).

11. Liability — We provide the website "as is" and aren't liable for indirect/consequential damages from its use, to the extent permitted by law.

12. Privacy — Your data is handled as per our Privacy Policy and Cookies Policy.

13. Governing Law — These Terms are governed by Indian law; disputes subject to courts in New Delhi, India.

14. Changes — We may update these Terms anytime; continued use means you accept the changes.

15. Contact Us — Saya Stationeries Private Limited
Email: info@sayastationery.com
Website: https://sayastationery.com